1. Identification of the person responsible for treatment
2· Information and consent
The Personal Data Protection Act (hereinafter “LPDP”) and the General Regulation on Data Protection (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, hereinafter “RGPD”) ensure the protection of natural persons with regard to the processing of personal data and the free movement of such data.
In legal terms, “personal data” means any information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person, and protection does not cover the data of legal persons.
THERMOIBÉRICA maintains a database with the registration of its customers. The data present in this database are only the data provided by the data at the time of its registration, and are automatically collected and processed, under the terms approved by the National Data Protection Commission, by THERMOIBÉRICA entity responsible for the corresponding file.
Information on philosophical or political beliefs, party or trade union membership, religious belief, private life and racial or ethnic origin, as well as data on health and sex life, including genetic data, shall not be solicited.
In no case shall we carry out any of the following activities with personal data provided to us through this site:
Giving away to other persons or other entities, without the prior consent of the data subject;
Transfer outside the European Economic Area (EEA) without the prior consent of the data subject.
3· Purposes of the processing of personal data
The personal data that we treat through this page will only be used for the following purposes:
Communication with customers and clarification of doubts;
Processing of information requests;
Statistical analysis activities;
verify, maintain and develop statistical systems and analyzes;
Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
Preventing and combating fraud;
Request for comments on products or services purchased;
Conduct satisfaction surveys.
THERMOIBÉRICA guarantees the confidentiality of all data provided by its customers. Although THERMOIBÉRICA collects and processes data in a secure way and prevents its loss or manipulation, using the most advanced techniques for this purpose, we inform you that the collection in open network allows the circulation of personal data without security conditions, at the risk of being seen and used by unauthorized third parties.
t the time of the collection of personal data, except in the fields where the contrary is indicated, the user may voluntarily make personal data available, without the lack of response implying a decrease in the quality or quantity of the corresponding services (unless indicated otherwise). However, failure to respond to data, which is considered mandatory, will mean that it is impossible to access the service for which the data were requested.
If you do not agree to the above conditions, THERMOIBÉRICA will not be able to contact you via its website.
4· Assignment of personal data
In order to comply with the purpose of this website, ENERGIE, EST will assign its personal data to other entities, which will treat them, for the following purposes:
· Payment management and processing activities;
· Provision of contracted services.
5• Safety precautions
THERMOIBÉRICA declares that it has implemented and will continue to implement the security measures of a technical and organizational nature necessary to guarantee the security of the personal data provided to it in order to prevent its alteration, loss, unauthorized treatment and/or access, taking into account the current state of the technology, the nature of the data stored and the risks to which it is exposed.
THERMOIBÉRICA guarantees the confidentiality of all data provided by its customers either in the register or in the process of buying or ordering products or services. The collection and processing of data takes place safely and prevents its loss or manipulation. All data will be entered on a Server that encrypts/encodes (transforms into a code). You can verify that your browser is secure if the lock symbol appears or if the address starts with https instead of http.
The personal data are treated with the level of protection legally required to guarantee their security and prevent unauthorized alteration, loss, treatment or access, taking into account the state of the technology, being the user aware and accepting that the measures of Internet security are not impregnable.
whenever it accesses any personal data, undertakes to:
To store them by means of legally enforceable security measures of a technical and organizational nature that guarantee their safety, thus avoiding unauthorized alteration, loss, processing or access, according to the current state of technology, the nature of the data and the possible risks to which they are exposed;
Use the data exclusively for the purposes previously defined;
Ensure that the data are processed only by workers whose intervention is necessary for the provision of the service and they are bound by the duty of secrecy and confidentiality. Should the information be disclosed to third parties, they should be required to keep the confidentiality in accordance with the provisions of this document.
6• Commercial and promotional communications
One of the purposes for which we treat personal data provided by users is to send electronic communications with information relating to commercial and promotional communications.
Whenever we make a communication of this type, it will be directed exclusively to users who have previously authorized them expressly.
In accordance with the provisions of Spanish law, in the event that the user wishes to stop receiving commercial or promotional communications from THERMOIBÉRICA, he/she may exercise his/her right to oppose the service by sending an e-mail to firstname.lastname@example.org
7• Exercise of rights
In accordance with the provisions of the LDPD and the RGPD, the user may at any time exercise their rights of access, rectification, deletion, limitation, opposition and portability, through a request by any of the following means: Email: email@example.com
f you wish, at any time, to cease to be part of the THERMOIBÉRICA database, you may exercise this right through this contact.